Support Center

Sensors are not configuring and the software keeps showing the reconfigure option

Last Updated: May 25, 2015 03:44AM UTC
If you are experiencing a problem with your sensors not configuring please follow these steps:
 
  1. Double check that the sensors are in the dock and the dock is powered.
  2. Check if the serial numbers of the sensors match what has been inputted into the software.
  3. Restart your computer. 

If you’re still having problems there may be an issue with the sensors themselves, please contact dorsavi in this case.